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Communication Training

All Specialties

Target Audience

All Health Workers

Pre-requisites

Nil

Course Coordinator

A/Prof Leonie Watterson

Duration
3 hours
Price

NSLHD Staff - on request

Dates and Bookings

By Request

Maximum Participants

12

Course Description

Overview

It’s not always easy to say what’s on your mind. This workshop provides guidance on how to work though concerns so that important issues are communicated effectively. The content is general in nature and can be applied to relevant to specific issues concerning patient safety, bullying and harassment and conflict management.

 

Description

The workshop includes material on framing and reframing thoughts, regulating emotions, using assertive language, negotiating and escalating concerns.  Participants will work in small groups with experienced clinical simulation instructors. Activities include discussion, role play and feedback.

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