All Health Workers
A/Prof Leonie Watterson
NSLHD Staff - on request
Dates and Bookings
It’s not always easy to say what’s on your mind. This workshop provides guidance on how to work though concerns so that important issues are communicated effectively. The content is general in nature and can be applied to relevant to specific issues concerning patient safety, bullying and harassment and conflict management.
The workshop includes material on framing and reframing thoughts, regulating emotions, using assertive language, negotiating and escalating concerns. Participants will work in small groups with experienced clinical simulation instructors. Activities include discussion, role play and feedback.