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Communication Training

All Specialties

Target Audience

All Health Workers



Course Coordinator

A/Prof Leonie Watterson

3 hours

NSLHD Staff - on request

Dates and Bookings

By Request

Maximum Participants


Course Description


It’s not always easy to say what’s on your mind. This workshop provides guidance on how to work though concerns so that important issues are communicated effectively. The content is general in nature and can be applied to relevant to specific issues concerning patient safety, bullying and harassment and conflict management.



The workshop includes material on framing and reframing thoughts, regulating emotions, using assertive language, negotiating and escalating concerns.  Participants will work in small groups with experienced clinical simulation instructors. Activities include discussion, role play and feedback.

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Sydney Clinical Skills and Simulation Centre

Level 6 Kolling Building,

Royal North Shore Hospital

Reserve Rd, St Leonards, NSW 2065.


Tel: +61 (2) 9926 4620

© 2018 Sydney Clinical Skills and Simulation Centre.