The Sydney Clinical Skills and Simulation Centre presents this program in collaboration with the Health Education and Training Institute (HETI).

Aims

To provide medical supervisors with skills to facilitate milestone discussions and support the junior doctor in difficulty. It consists of two modules

Module 1: Surviving and Thriving - Day to Day Supervision

Many clinical activities are undertaken as conversations between junior doctors and their supervisors addressing a range of issues including:

establishing a professional relationship
clarifying training program requirements
guiding safe and effective practices
providing feedback and coaching

The quality of these conversations affects the well-being and productivity of both parties. This module addresses conversations held in the context of routine day to day clinical supervision.

The situational focus of this workshop will be the orientation interview, particularly considering junior doctors with special requirements, and feedback at the end of term interview.

Module 2: The Junior Doctor in Difficulty

This module focuses on the more challenging cohort of junior doctors in difficulty. It uses a professional coaching framework to help supervisors identify and manage poor performance. additional skills are needed when dealing with trainees who remain resistant or unable to overcome their challenges. In this setting the supervisor needs to escalate assertiveness, set boundaries and on occasion deliver bad news and / or commence disciplinary action or performance counseling.

Training Techniques

The workshops involves role play and simulations with faculty actors. Content addresses situational specific procedural knowledge and communication techniques including conversation structure, language and non-verbal skills.

Communication Courses

NSLHD Staff Courses